14 Days Money-Back Guarantee | Free Shipping


All orders are processed within 1 to 2 business days. (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Do you offer international shipping & how much does shipping cost?

yes - we offer international shipping. We offer all customers free Domestic and International Shipping. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it

We offer international shipping to the following countries: 

United States 15 - 30 days
United Kingdom   5 - 10 days
Australia 10 - 21 days
France 15 - 21 days


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at support@jikdo.com with your name and order number, and we will look into it for you.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@jikdo.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@jikdo.com.